WHO AM I?

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews The ideal reference for anyone trying to create the most professional and polished cover letter possible, this book offers phrases that help create a strong first impression for prospective employers. ISBN:2147483647 Author:Michael Betrus

Public speaking, as Carnegie saw it, is a vital skill that can be attained through basic and repeated steps. His classic volume on the subject appeared in 1926 and was revised twice-in shortened versions-in 1956 and 1962. This 2006 revision-edited by a longtime consultant to Dale Carnegie & Associates, Inc., and the editor in charge of updating How to Win Friends and Influence People-is the definitive one for our era. While up-to-date in its language and points of reference, Public Speaking for Success preserves the full range of ideas and methods that appeared in the original: including Carnegie's complete speech and diction exercises, which follow each chapter, as the author originally designated them. This edition restores Carnegie's original appendix of the three complete self-help classics: Acres of Diamonds by Russell H. Conwell, As a Man Thinketh by James Allen, and A Message to Garcia by Elbert Hubbard. Carnegie included these essays in his original edition because, although they do not directly relate to public speaking, he felt they would be of great value to the readers. Here is the definitive update of the best-loved public-speaking book of all time. ISBN:2147483647 Author:CARNEGIE DALE

But by insulating ourselves from the unknown—the risks of life—we miss the great adventure of living our lives to their full potential. Ben Carson spent his childhood as an at-risk child on the streets of Detroit, and today he takes daily risks in performing complex surgeries on the brain and the spinal cord. Now, offering inspiring personal examples, Dr. Carson invites us to embrace risk in our own lives. From a man whose life dramatically portrays the connection between great risks and greater successes, here are insights that will help you dispel your fear of risk so you can dream big, aim high, move with confidence, and reap rewards you’ve never imagined. By avoiding risk, are you also avoiding the full potential of your life? The surgery was as risky as anything Dr. Ben Carson had seen. The Bijani sisters—conjoined twins—shared part of a skull, brain tissue, and crucial blood flow. One or both of them could die during the operation. But the women wanted separate lives. And they were willing to accept the risk to reach the goal, even against the advice of their doctors … As a child on the dangerous streets of Detroit, and as a surgeon in operating theaters around the world, Dr. Ben Carson has learned all about risk—he faces it on a daily basis. Out of his perilous childhood, a world-class surgeon emerged precisely because of the risks Dr. Carson was willing to take. In his compelling new book, he examines our safety-at-all-costs culture and the meaning of risk and security in our lives. In our 21st-century world, we insulate ourselves with safety. We insure everything from vacations to cell phones. We go on low-cholesterol diets and buy low-risk mutual funds. But in the end, everyone faces risk, like the Bijani twins did with their brave decision. Even if our choices are not so dramatic or the outcome so heartbreaking, what does it mean if we back away instead of move forward? Have we so muffled our hearts and minds that we fail to reach for all that life can offer us—and all that we can offer life? Take the Risk guides the reader through an examination of risk, including: • A short review of risk-taking in history. • An assessment of the real costs and rewards of risk. • Learning how to assess and accept risks. • Understanding how risk reveals the purpose of your lives." ISBN:866601694 Author:Ben Carson

He is also known as a compassionate humanitarian who reaches beyond corporate boardrooms to touch the lives of inner-city kids. Where does this drive and focus come from? The Big Picture. A vision of something truly worth living for, something that calls forth the best of his amazing talents, energy, and focus. In The Big Picture, Dr. Carson shares with you the philosophy that has shaped his life, causing him to rise from failure to far-reaching influence. This book is not about HOW to succeed—it’s about WHY to succeed. It’s about broadening your perspectives. It’s about finding a vision for your own life that can reframe your priorities, energize your efforts, and inspire you to change the world around you. ISBN:31023834 Author:CARSON BEN

Now, in If Love Is a Game, These Are the Rules, she presents ten simple rules to help us find true love and create long-lasting, authentic relationships. After twenty-five years of conducting workshops and seminars, Chérie has discovered that the most important--and often the most difficult--part of the human experience is partnership. Everyone is either looking for love or trying to find a way to sustain and feed the love that they already have. Chérie's ten rules are universal truths that we inherently know but often lose sight of in the confusing game of romance--rules as simple as "You Must Love Yourself First," "Communication Is Essential," and "You Must Nurture the Relationship for It to Thrive." Once understood and embraced, her rules help us learn more about our true selves and our needs--and make us better able to meet the needs of others. As the ten rules show, building and sustaining authentic love is a delicate process that requires negotiation and communication, and while love is often challenged by change, it provides a variety of opportunities for us to grow as individuals. In her inimitably warm and inviting style, Chérie shares her own insights into love's journey, from building intimacy and taking the risk of commitment to rekindling the faded flame by bringing back the "sizzle factor." Her inspirational stories, coupled with practical exercises--such as creating a criteria list for a potential mate or making an outline for a formal relationship "check-in"--will bring out the authentic lover in each of us. Fresh and inspiring, If Love Is a Game, These Are the Rules is a perfect guide to living a real-life "happily ever after". ISBN:767904796 Author:CARTER-SCOTT CHERIE