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The Truth About Employee Engagement
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Brief Summary
The Truth about Employee Engagement: A Fable about Addressing the Three Root Causes of Job Misery.
In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable.
Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable — irrelevance, immeasurability, and anonymity — and gives managers and their employees the keys to make any job more engaging.
As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations — increased productivity, greater retention, and competitive advantage — and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.
Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits.
His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.
ISBN:9781119237983
Author:Patrick Lencioni
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Kenya Bridging Ethnic Divides
Brief Summary
The National Cohesion and Integration Commission (NCIC) was set up to facilitate and promote equality of opportunity, good relations, harmony and peaceful coexistence between persons of the different ethnic and racial communities of Kenya, and to advise the Government on all aspects thereof after the violence that followed the December 2007 elections.
In Kenya, Bridging Ethnic Divides: A Commissioner’s Experience on Cohesion and Integration, Commissioner Alice Wairimu Nderitu takes you behind the scenes of the NCIC’s efforts to ensure peaceful co-existence. These include working with elders, mediating confidentially between political leaders at the highest levels and co-founding and working as first Co-Chair of Uwiano Platform for Peace, a conflict prevention agency largely credited with leading efforts in ensuring peaceful processes during the 2010 Constitutional referendum and 2013 General elections.
The book tells of NCIC’s efforts in grappling with the seemingly intractable problem of managing the negative consequence of ethnic differences on questions such as:
• Why is Kenya so ethnically polarized?
• Why is an ethnic group the key defining factor in Kenyan politics?
• What hope is there for an inclusive Kenya?
The book shows that positive policies and intra- and inter-ethnic spaces can be used to counter negative influences that lead to fear, exclusion and violence. The diversity of Kenya’s ethnicities and races need not be a pretext for conflict, but a source of truly national identity. It proves that dialogue on understanding differences and commonalities leads to improved relationships and understanding on societal dynamics.
This in turn, contributes to preventing and transforming conflicts through appropriate inclusion policies, identifying entry points for change as well as opportunities to tackle the norms and behaviors that underpin structural disparities.
ISBN:B07GXVHZDK
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Working with Emotional Intelligence by Daniel Goleman
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Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence.
Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers.
And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.
Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
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DIARY OF A WIMPY KID CABIN FEVER
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Greg Heffley has always been in a hurry to grow up. But is getting older really all it's cracked up to be?
Greg suddenly finds himself dealing with the pressures of boy-girl parties, increased responsibilities, and even the awkward changes that come with getting older—all without his best friend, Rowley, at his side. Can Greg make it through on his own? Or will he have to face the "ugly truth"?"
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Through My African Eyes by Jeff Koinange
"Through My African Eyes!” is a concise narrative covering some of the major players in 20th century African politics. The book is rich with insights into the personal and intellectual underpinnings of many historical events in Africa. Chronicles of some pretty interesting Africans from warlords, soldiers, victims and politicians lend insight into Jeff’s celebrated journalistic style. Through his eyes we are made to understand the role of journalist’s as binders of our social fabric.
"Through My African Eyes” is very informative and quite humorous, utilizing a modern quick precise narrative style. He is able to describe complex global geopolitical issues with incisive analysis. The book surf’s one through the experience with speed and historical accuracy. We see the visual the words impart, rather than being stuck in prose. The best part is being able to walk the journey informed by a largely Kenyan perspective. Jeff outlines clearly how biased reportage can splinter any society and promote its disintegration by pandering to people’s lowest instincts.
The narrative draws out lesser-known aspects of his life. Jeff’s unblinking examination of his grandfather’s life is historically illuminating and serves as a symbolic bridge between the beginning and the end of colonialism. Jeff is the first African ever to win a Television Emmy and a George Foster Peabody. He merited the Vernon Jarrett Award as well as the prestigious! ‘Prix Bayeux’ for reportage that arrested global crises."
How To Write
Are you sometimes unsure of how to write a business letter or a social note? Do you come up blank when you have to compose a press release, a complaint, a request for a credit check, or a wedding invitation?
Now there’s help. Every form of written correspondence has its own protocol, and this authoritative yet easy-to-use reference book presents the best advice on writing all of them.
How to Write It includes models and advice for virtually any situation, ranging from direct-mail pieces to party invitations, resumes to collection letters, proposals to notes of congratulation, product orders to thank-you notes. Your complete guide to everything you need to write, this indispensable volume also includes:
A time-saving compendium of over 250 samples that can be used as templates to suit any situation.
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How to Write It deals with every type of letter and document, from the ones we enjoy writing to the ones we dread. Indexed for immediate answers, this quick-reference guide is an invaluable tool for every home, business, or classroom writer.
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