Ready to ship in 1-3 business days
Shipping Policy
Shipping Policy
1. Order Processing
All orders are processed within [1-3 business days]. Orders placed over the weekend or on public holidays will be processed the next working day.
2. Delivery Timeline
Once processed, shipping typically takes:
Local deliveries (Kenya): 2–5 business days
International deliveries: 7–14 business days
Delivery times may vary depending on your location and courier delays beyond our control.
3. Shipping Rates
Shipping charges are calculated at checkout based on your location.
4. Delivery Partners
We use trusted courier services such as [e.g., G4S, Wells Fargo, DHL, Pick up Mtaani] to ensure your items arrive safely and on time.
5. Delivery Address Accuracy
Please ensure your delivery information is correct. We are not responsible for packages sent to incorrectly provided addresses.
Refund Policy
Refund & Return Policy
1. Eligibility for Returns
We accept returns within 7 days of delivery for:
Damaged or defective items
Incorrect items sent
To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
2. Non-Returnable Items
Certain items are not eligible for return or refund:
Digital downloads or online course access
3. Refund Process
To initiate a refund or return, contact us on njogujoki@gmail.com with a photo of the item (if applicable). Once we verify and approve your request, we’ll guide you on how to return the item.
4. Refund Timeline
Approved refunds will be processed to your original payment method within 5–10 business days. Processing time may vary based on your payment provider.
5. Return Shipping
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
Contact Us
If you have any questions regarding your order, shipping, or refund, please reach out to us:
📧 njogujoki@gmail.com
📞 0725200055
🌐 www.libertypath.co.ke
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