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6 items KShs9,911.00
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Electricity and Controls for HVAC-R, 7th Edition KShs4,860.00

Grob’s Basic Electronics

KShs6,500.00

Nuria Ranking: #375 in Educational Books

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rob’s Basic Electronics, Twelvth Edition, is written for the beginning student pursuing a technical degree in Electronics Technology. In covering the fundamentals of electricity and electronics, this text focuses on essential topics for the…
By Mitchel Schultz

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SKU: b55c86af1c55 Categories: Books, Educational Books, Electrical, Higher Education, Technical Engineering
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Hug Your Haters by Jay Baer

Books, Business
KShs1,899.00 KShs1,805.00
Brief Summary Hug Your Haters: How to Embrace Complaints and Keep Your Customers. Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out¬standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. Critics ("haters”) can now express their displeasure faster and more pub¬licly than ever. These trends have resulted in an overall increase in complaints and a belief by many businesses that they have to "pick their spots” when choosing to answer criticisms. Bestselling author Jay Baer shows why that approach is a major mistake. Based on an exten¬sive proprietary study of how, where, and why we complain, Hug Your Haters proves that there are two types of complainers, each with very differ¬ent motivations: ·Offstage haters. These people simply want solutions to their problems. They complain via legacy channels where the likelihood of a response is highest—phone, e-mail, and com¬pany websites. Offstage haters don’t care if any¬one else finds out, as long as they get answers. ·Onstage haters. These people are often disap¬pointed by a substandard interaction via tradi¬tional channels, so they turn to indirect venues, such as social media, online review sites, and discussion boards. Onstage haters want more than solutions—they want an audience to share their righteous indignation. Hug Your Haters shows exactly how to deal with both groups, drawing on meticulously researched case studies from businesses of all types and sizes from around the world. It includes specific play-books and formulas as well as a fold-out poster of "the Hatrix,” which summarizes the best strate¬gies for different situations. The book is also filled with poignant and hilarious examples of haters gone wild, and companies gone crazy, as well as inspirational stories of companies responding with speed, compassion, and humanity. Whether you work for a mom-and-pop store or a global brand, you will have haters—and you can’t afford to ignore them. Baer’s insights and tactics will teach you how to embrace complaints, put haters to work for you, and turn bad news into good outcomes. ISBN:9781101980675 Author:Jay Baer
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Koh i Noor

Books, Fiction and Non Fiction
KShs1,995.00 KShs1,896.00
Brief Summary Koh-i-Noor: The History of the World's Most Infamous Diamond The first comprehensive and authoritative history of the Koh-i-Noor, arguably the most celebrated and mythologised jewel in the world. On 29 March 1849, the ten-year-old maharaja of the Punjab was ushered into the magnificent Mirrored Hall at the center of the great fort in Lahore. There, in a public ceremony, the frightened but dignified child handed over great swathes of the richest country in India in a formal Act of Submission to a private corporation, the East India Company. He was also compelled to hand over to the British monarch, Queen Victoria, perhaps the single most valuable object on the subcontinent: the celebrated Koh-i Noor diamond. The Mountain of Light. The history of the Koh-i-Noor that was then commissioned by the British may have been one woven together from gossip of Delhi bazaars, but it was to become the accepted version. Only now is it finally challenged, freeing the diamond from the fog of mythology that has clung to it for so long. The resulting history is one of greed, murder, torture, colonialism and appropriation told through an impressive slice of south and central Asian history. It ends with the jewel in its current controversial setting: in the crown of Queen Elizabeth the Queen Mother. Masterly, powerful and erudite, this is history at its most compelling and invigorating. ISBN:9781408888865 Author:William Dalrymple and Anita Anand
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The Art of Thinking Clearly by Rolf Dobelli – Audiobook

Books, Self Help & Motivation
KShs500.00 KShs400.00
In engaging prose and with practical examples and anecdotes, an eye-opening look at human reasoning and essential reading for anyone with important decisions to make. Have you ever: • Invested time in something that, with hindsight, just wasn't worth it? • Overpayed in an Ebay auction? • Continued doing something you knew was bad for you? • Sold stocks too late, or too early? • Taken credit for success, but blamed failure on external circumstances? • Backed the wrong horse? These are examples of cognitive biases, simple errors we all make in our day-to-day thinking. But by knowing what they are and how to spot them, we can avoid them and make better choices-whether dealing with a personal problem or a business negotiation; trying to save money or make money; working out what we do or don't want in life: and how best to get it. Simple, clear and always surprising, this indispensable book will change the way you think and transform your decision-making-work, at home, every day. It reveals, in 99 short chapters, the most common errors of judgment, and how to avoid them.
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Start Love Repeat (BKMG)

Small Businesses & Self, Employed, Books, Motivation & Self Help
KShs3,600.00
A prescriptive guide to how to launch your own business without sacrificing your personal life By Dorcas Cheng-Tozun
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Oxford Inter Primary Science Student 1 2ED

Books, Educational Books, International Curriculum
KShs3,360.00
A complete six-year primary Science course that takes an enquiry-based, active learning approach to teaching young learners the skills they need to think like scientists. A* Students learn to think creatively through answering questions about the... By Deborah Roberts
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Africa The Politics of Suffering and Smiling by Patrick Chabal

Books, African Interest
KShs3,199.00 KShs3,040.00
Brief Summary The question usually asked about Africa is: 'why is it going wrong?' Is the continent still suffering from the ravages of colonialism? Or is it the victim of postcolonial economic exploitation, poor governance and lack of aid? Whatever the answer, increasingly the result is poverty and violence. In Africa: the Politics of Suffering and Smiling Patrick Chabal approaches this question differently by reconsidering the role of theory in African politics. Chabal discusses the limitations of existing political theories of Africa and proposes a different starting point; arguing that political thinking ought to be driven by the need to address the immediacy of everyday life and death. How do people define who they are? Where do they belong? What do they believe? How do they struggle to survive and improve their lives? What is the impact of illness and poverty? In doing so, Chabal proposes a radically different way of looking at politics in Africa and illuminates the ways ordinary people 'suffer and smile'. This is a highly original addition to Zed's groundbreaking World Political Theories series. ISBN:9781842779095 Author:Patrick Chabal
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DIARY OF A WIMPY KID: HARD LUCK

Books, Kids & Teens
KShs1,295.00 KShs1,231.00
Greg Heffley's on a losing streak. His best friend, Rowley Jefferson, has ditched him, and finding new friends in middle school is proving to be a tough task. To change his fortunes, Greg decides to take a leap of faith and turn his decisions over to chance. Will a roll of the dice turn things around, or is Greg's life destined to be just another hard-luck story? ISBN:141352381 Author:KINNEY JEFF
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DIARY OF A WIMPY KID: THE UGLY TRUTH

Books, Kids & Teens
KShs1,200.00 KShs1,000.00
Greg Heffley has always been in a hurry to grow up. But is getting older really all it's cracked up to be? Greg suddenly finds himself dealing with the pressures of boy-girl parties, increased responsibilities, and even the awkward changes that come with getting older—all without his best friend, Rowley, at his side. Can Greg make it through on his own? Or will he have to face the "ugly truth"?" ISBN:141340821 Author:KINNEY JEFF
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The Secret by Rhonda Byrne

Books, Self Help & Motivation
KShs3,490.00 KShs3,190.00
For the first time, all the pieces of The Secret come together in an incredible revelation that will be life-transforming for all who experience it. In this book, you'll learn how to use The Secret in every aspect of your life -- money, health, relationships, happiness, and in every interaction you have in the world. You'll begin to understand the hidden, untapped power that's within you, and this revelation can bring joy to every aspect of your life. The Secret contains wisdom from modern-day teachers -- men and women who have used it to achieve health, wealth, and happiness. By applying the knowledge of The Secret, they bring to light compelling stories of eradicating disease, acquiring massive wealth, overcoming obstacles, and achieving what many would regard as impossible.
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DIARY OF A WIMPY KID: RODRICK RULES

Books, Kids & Teens
KShs1,200.00 KShs1,000.00
Secrets have a way of getting out, especially when a diary is involved. Whatever you do, don't ask Greg Heffley how he spent his summer vacation, because he definitely doesn't want to talk about it. As Greg enters the new school year, he's eager to put the past three months behind him . . . and one event in particular. Unfortunately for Greg, his older brother, Rodrick, knows all about the incident Greg wants to keep under wraps. But secrets have a way of getting out . . . especially when a diary is involved. Diary of a Wimpy Kid: Rodrick Rules chronicles Greg's attempts to navigate the hazards of middle school, impress the girls, steer clear of the school talent show, and most important, keep his secret safe. ISBN:141324913 Author:KINNEY JEFF
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Piano Manual Buying Using and Maintaining a Piano by John Bishop and Graham Barker

Books, Music Books
KShs4,499.00 KShs4,275.00
Brief Summary Haynes manuals are now being published on a wide range of subjects, including musical instruments – and here comes coverage of one of the most popular and versatile instruments of all. This manual explains the essentials of buying a piano before moving on to the meat of the book – the care and maintenance of a piano. A trouble-shooting section explains how to check condition and diagnose common piano ailments, and then three maintenance chapters follow, detailing different levels. The ‘easy’ section covers routine tasks that anyone can and should do; ‘moderate’ looks at maintenance and repair that someone with good DIY skills can achieve; and ‘advanced’ covers work that is usually best left to professionals but that it’s nonetheless good to know about. ISBN:9781844254859 Author:John Bishop and Graham Barker
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Virgin Way

Books, AutoBiography
Rated 4.00 out of 5
KShs1,695.00 KShs1,611.00
Now Branson gives an inside look at his strikingly different swashbuckling style of leadership. Learn how fun, family, passion, and the dying art of listening are key components to what his extended family of employees around the world have always dubbed (with a wink) the "Virgin Way.” This unique perspective comes from a man who dropped out of school at sixteen, suffers from dyslexia, and has never worked for anyone but himself. He may be famous for thinking outside the box—an expression he despises—but Branson asserts that "you’ll never have to think outside the box if you refuse to let anyone build one around you.” This is a unique book on leadership from someone who readily admits he has never read a book on leadership in his life. So expect the unexpected."" ISBN:1591847564 Author:Richard Branson
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Trusted Advice Your New Baby

Books, Parenting
KShs999.00 KShs950.00
Brief summary Caring for your newborn during the first six months From parenting Guru Dr Miriam Stoppard comes the Trusted Advice series; providing warm and reassuring advice and guidance for every step of the way. With a fresh, contemporary feel and affordable price, these books are perfect for reading cover to cover or to dip in and out of for quick reference. Clear, concise directions show you how to feed, bathe, hold and deal with your baby in a reassuring way. Featuring step-by-step illustrations and photo demonstrations, this book presents essential information as clearly as possible. As well as dealing with key issues such as sleeping, going out and comforting your baby, the book includes information on how girls and boys develop differently and how to adapt care for their individual needs. " ISBN:9781405356527 Author:Miriam Stoppard
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Encyclopedia of Gardening

Books, Home & Living
KShs7,500.00 KShs7,000.00
Brief summary Fully revised and updated edition of the world's finest and most authoritative source of gardening advice, from the experts at the RHS Marking 20 years since first publication, the updated edition of the RHS Encyclopedia of Gardening is the classic reference for keen gardeners. Packed with unrivalled gardening advice you'll find guidance and step-by-steps on everything from pruning to propagation. Plus new topics reflect current trends including how to grow fruit and vegetables in containers and green roofs. Whatever you’re level of skill in the great outdoors, expert tips and guidance from Editor Christopher Brickell and a team of specialist contributors, the RHS Encyclopedia of Gardening will help you create and keep your garden perfect all year round. ISBN:9781409383949 Author:Christopher Brickell
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DIARY OF A WIMPY KID LAST STRAW

Books, Kids & Teens
KShs1,200.00 KShs1,100.00
Let's face it: Greg Heffley will never change his wimpy ways. Somebody just needs to explain that to Greg's father. You see, Frank Heffley actually thinks he can get his son to toughen up, and he enlists Greg in organized sports and other "manly" endeavors. Of course, Greg is able to easily sidestep his father's efforts to change him. But when Greg's dad threatens to send him to military academy, Greg realizes he has to shape up . . . or get shipped out. ISBN:141324920 Author:KINNEY JEFF
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What to Expect When You’re Expecting by Heidi Murkoff

Books, Parenting
KShs3,500.00 KShs3,290.00
Announcing a brand new, cover-to-cover revision of America's pregnancy bible. What to Expect When You're Expecting is a perennial New York Times bestseller and one of USA Today's 25 most influential books of the past 25 years. It's read by more than 90% of pregnant women who read a pregnancy book--the most iconic, must-have book for parents-to-be, with over 14.5 million copies in print. Now comes the Fourth Edition, a new book for a new generation of expectant moms--featuring a new look, a fresh perspective, and a friendlier-than-ever voice. It's filled with the most up-to-date information reflecting not only what's new in pregnancy, but what's relevant to pregnant women. Heidi Murkoff has rewritten every section of the book, answering dozens of new questions and including loads of new asked-for material, such as a detailed week-by-week fetal development section in each of the monthly chapters, an expanded chapter on pre-conception, and a brand new one on carrying multiples. More comprehensive, reassuring, and empathetic than ever, the Fourth Edition incorporates the most recent developments in obstetrics and addresses the most current lifestyle trends (from tattooing and belly piercing to Botox and aromatherapy). There's more than ever on pregnancy matters practical (including an expanded section on workplace concerns), physical (with more symptoms, more solutions), emotional (more advice on riding the mood roller coaster), nutritional (from low-carb to vegan, from junk food–dependent to caffeine-addicted), and sexual (what's hot and what's not in pregnant lovemaking), as well as much more support for that very important partner in parenting, the dad-to-be. Overflowing with tips, helpful hints, and humor (a pregnant woman's best friend), this new edition is more accessible and easier to use than ever before. It's everything parents-to-be have come to expect from What to Expect... only better.
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Diary of a Wimpy Kid:The Third Wheel

Books, Kids & Teens
KShs1,200.00 KShs1,000.00
Love is in the air—but what does that mean for Greg Heffley? A Valentine's Day dance at Greg's middle school has turned his world upside down. As Greg scrambles to find a date, he's worried he'll be left out in the cold on the big night. His best friend, Rowley, doesn't have any prospects either, but that's a small consolation. An unexpected twist gives Greg a partner for the dance and leaves Rowley the odd man out. But a lot can happen in one night, and in the end, you never know who's going to be lucky in love." ISBN:141348568 Author:KINNEY JEFF
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DIARY OF A WIMPY KID

Books, Kids & Teens
KShs1,190.00 KShs990.00
It's a new school year, and Greg Heffley finds himself thrust into middle school, where undersized weaklings share the hallways with kids who are taller, meaner, and already shaving. The hazards of growing up before you're ready are uniquely revealed through words and drawings as Greg records them in his diary. In book one of this debut series, Greg is happy to have Rowley, his sidekick, along for the ride. But when Rowley's star starts to rise, Greg tries to use his best friend's newfound popularity to his own advantage, kicking off a chain of events that will test their friendship in hilarious fashion. ISBN:141324906 Author:KINNEY JEFF
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Enemies of your Destiny

Books, Religion & Spiritual
KShs650.00 KShs618.00
The journey towards your destiny is riddled by pretty big challenges. Rising to these challenges and navigating your way through the rough waters of life is the way you discover who you truly are as a person, so that you can decide who you want to be. This book captures two main challenges we all go through. The challenge to find our purpose and the challenge to use our purpose to save lives. Joseph’s life brings to our attention that life is about losing something in order to gain something better. ISBN:2147483647 Author:Rev. Tobias Jairo
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Why Nations Fail by Daron Acemoglu and James A. Robinson

Books, Governance
KShs3,000.00 KShs2,690.00
Brilliant and engagingly written, Why Nations Fail answers the question that has stumped the experts for centuries: Why are some nations rich and others poor, divided by wealth and poverty, health and sickness, food and famine? Is it culture, the weather, geography? Perhaps ignorance of what the right policies are? Simply, no. None of these factors is either definitive or destiny. Otherwise, how to explain why Botswana has become one of the fastest growing countries in the world, while other African nations, such as Zimbabwe, the Congo, and Sierra Leone, are mired in poverty and violence? Daron Acemoglu and James Robinson conclusively show that it is man-made political and economic institutions that underlie economic success (or lack of it). Korea, to take just one of their fascinating examples, is a remarkably homogeneous nation, yet the people of North Korea are among the poorest on earth while their brothers and sisters in South Korea are among the richest. The south forged a society that created incentives, rewarded innovation, and allowed everyone to participate in economic opportunities. The economic success thus spurred was sustained because the government became accountable and responsive to citizens and the great mass of people. Sadly, the people of the north have endured decades of famine, political repression, and very different economic institutions—with no end in sight. The differences between the Koreas is due to the politics that created these completely different institutional trajectories. Based on fifteen years of original research Acemoglu and Robinson marshall extraordinary historical evidence from the Roman Empire, the Mayan city-states, medieval Venice, the Soviet Union, Latin America, England, Europe, the United States, and Africa to build a new theory of political economy with great relevance for the big questions of today, including: - China has built an authoritarian growth machine. Will it continue to grow at such high speed and overwhelm the West? - Are America’s best days behind it? Are we moving from a virtuous circle in which efforts by elites to aggrandize power are resisted to a vicious one that enriches and empowers a small minority? - What is the most effective way to help move billions of people from the rut of poverty to prosperity? More philanthropy from the wealthy nations of the West? Or learning the hard-won lessons of Acemoglu and Robinson’s breakthrough ideas on the interplay between inclusive political and economic institutions? Why Nations Fail will change the way you look at—and understand—the world."
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Insurgent

Books, Kids & Teens
KShs895.00 KShs851.00
One choice can transform you—or it can destroy you. But every choice has consequences, and as unrest surges in the factions all around her, Tris Prior must continue trying to save those she loves—and herself—while grappling with haunting questions of grief and forgiveness, identity and loyalty, politics and love. Tris's initiation day should have been marked by celebration and victory with her chosen faction; instead, the day ended with unspeakable horrors. War now looms as conflict between the factions and their ideologies grows. And in times of war, sides must be chosen, secrets will emerge, and choices will become even more irrevocable—and even more powerful. Transformed by her own decisions but also by haunting grief and guilt, radical new discoveries, and shifting relationships, Tris must fully embrace her Divergence, even if she does not know what she may lose by doing so. New York Times bestselling author Veronica Roth's much-anticipated second book of the dystopian DIVERGENT series is another intoxicating thrill ride of a story, rich with hallmark twists, heartbreaks, romance, and powerful insights about human nature."" ISBN:7442928 Author:Veronica Roth
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Through My African Eyes by Jeff Koinange

Books, African Interest
Rated 5.00 out of 5
KShs3,890.00 KShs3,500.00
"Through My African Eyes!” is a concise narrative covering some of the major players in 20th century African politics. The book is rich with insights into the personal and intellectual underpinnings of many historical events in Africa. Chronicles of some pretty interesting Africans from warlords, soldiers, victims and politicians lend insight into Jeff’s celebrated journalistic style. Through his eyes we are made to understand the role of journalist’s as binders of our social fabric. "Through My African Eyes” is very informative and quite humorous, utilizing a modern quick precise narrative style. He is able to describe complex global geopolitical issues with incisive analysis. The book surf’s one through the experience with speed and historical accuracy. We see the visual the words impart, rather than being stuck in prose. The best part is being able to walk the journey informed by a largely Kenyan perspective. Jeff outlines clearly how biased reportage can splinter any society and promote its disintegration by pandering to people’s lowest instincts. The narrative draws out lesser-known aspects of his life. Jeff’s unblinking examination of his grandfather’s life is historically illuminating and serves as a symbolic bridge between the beginning and the end of colonialism. Jeff is the first African ever to win a Television Emmy and a George Foster Peabody. He merited the Vernon Jarrett Award as well as the prestigious! ‘Prix Bayeux’ for reportage that arrested global crises."
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