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Brief Summary
The book has powerfully underpinned the need for awareness creation and the building of a new ADR culture.
The author has persuasively argued that courts are firefighting backlogs, but the actual fire is out there in the wider society. The real challenge is to stem the flow of disputes into the court system.
The book has been written in an easily accessible style and this makes it suitable for all readers who are not familiar with ADR including, students in schools, colleges and universities, administrators, judiciary, policy makers, corporates and practitioners of ADR among many possible users of the book.
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