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Max is fortunate enough to be employed by Wren, the world's most powerful social media company. He works in a sprawling campus made of glass on a project so secret he can tell no one about it. But one day he discovers something sinister going…
By David Yoon
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Strategic Product Creation Deliver Customer Satisfaction
Brief Summary
Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company
Create and market the right product-fast
Strategic Product Creation is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced innovative products-giving you a foolproof blueprint for delivering customer satisfaction without breaking the bank.
• Provides not only practical experience, but a solid conceptual framework for developing your own product creation model
• Highlights seven principles of effective product creation
• Features instructive case studies of world-class leaders such as Walt Disney Imagineering, Whirlpool Corporation, Mars, Inc., and IBM
• Includes key questions and milestone decision issues from each stage of the product creation process
• Covers both short- and long-term strategies, coupled with suggestions for advanced technology
• Explains how to combine customer knowledge with external market needs to stimulate new product and service ideas
• Reveals ways to utilize your suppliers as a talent pool for process improvement and product innovation
• Addresses sensitive issues of branding and intellectual property rights
ISBN:9780071486552
Author:Ronald L. Kerber and Timothy M. Laseter
Look, a Baby! 2u
A Division Of The Spoils
Brief summary
The British Raj in India is in its final days. But the fall of the Empire is both the end of one era and the beginning of another. For the Hindus and Muslims, the political reality signals inevitable post-war recriminations and future territorial wrangles.
For Guy Perron, Field Sergeant and historian, these last days are a time to reflect on the legacy the British has left behind in India. And for the British families still residing in India, decisions about their future must be made and final goodbyes must be said, all against the backdrop of one of the most turbulent periods of social change the world has ever seen.
ISBN:9780099478836
Author:Paul Scott
The End of Iraq
The End of Iraq describes America's failed strategy toward that country & what must be done now. The USA invaded Iraq with grand ambitions to bring democracy & thereby transform the Middle East. Instead, Iraq has disintegrated into three constituent components: a pro-western Kurdistan in the north, an Iran-dominated Shiite entity in the south & a chaotic Sunni Arab region in the center.
The country is plagued by insurgency & is in the opening phases of a potentially catastrophic civil war. George W. Bush broke up Iraq when he ordered its invasion in '03. The USA not only removed Saddam Hussein, it also smashed & later dissolved the institutions by which Iraq's Sunni Arab minority ruled: its army, its security services & the Baath Party. With these institutions gone & irreplaceable, the basis of an Iraqi state has disappeared.
This book describes the administration's strategic miscalculations behind the war as well as the blunders of the occupation. There was the failure to understand the intensity of ethnic & religious divisions. This was followed by incoherent & inconsistent strategies for governing, the failure to spend money for reconstruction, the misguided effort to create a national army & police, then the turning over of the country's management to Republican political loyalists rather than qualified professionals.
As a matter of morality the Iraqi Kurds are no less entitled to independence than are Lithuanians, Croatians or Palestinians. If the country's majority Shiites want to run their own affairs, or even have their own state, on what democratic principle should they be denied? If the price of a unified Iraq is another dictatorship it's too high a price to pay.
The USA must focus now, not on preserving or forging a unified Iraq, but on avoiding a spreading civil war. It must accept the reality of Iraq's breakup & work with Iraq's Shiites, Kurds & Sunni Arabs to strengthen the already semi-independent regions. If they're properly constituted, these regions can provide security, tho not all will be democratic. There's no easy exit from Iraq.
We have to relinquish present strategy--trying to build national institutions when there is in fact no nation. That effort is doomed. It will only leave the USA with an open-ended commitment in circumstances of uncontrollable turmoil. Galbraith has been in Iraq many times over the last 21 years during historic turning points for the country: the Iran-Iraq War, the Kurdish genocide, the '91 uprising, the immediate aftermath of the '03 war & the writing of Iraq's constitutions.
In The End of Iraq, he offers 1sthand observations of the men who are now Iraq's leaders. He draws on his nearly two decades of involvement in Iraq policy working for the US government to appraise what has occurred & what will happen. This book is a definitive account of the war & its ramifications.
ISBN:2147483647
Author:Peter W. Galbraith
Autobiography of a Female Slave by Martha Griffith Browne
Kurunzi ya Mazoezi ya Kiswahili Gredi ya 4
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Working with Emotional Intelligence by Daniel Goleman
Brief summary
Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence.
Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers.
And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.
Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century
ISBN:9780553378580
Author:Daniel Goleman
Full Force and Effect
A North Korean ICBM crashes into the Sea of Japan. A veteran CIA officer is murdered in Ho Chi Minh City, and a package of forged documents goes missing. The pieces are there, but assembling the puzzle will cost Jack Ryan, Jr. and his fellow Campus agents precious time. Time they don’t have.
The challenge facing President Jack Ryan is an old one with a terrifying new twist. The international stalemate with North Korea continues into its seventh decade. A young, untested dictator is determined to prove his strength by breaking the deadlock. Like his father before him, he hangs his plans on the country’s nuclear ambitions. Until now, that program was impeded by a lack of resources. However, there has been a dramatic change in the nation’s economic fortune. A rich deposit of valuable minerals have been found in the Hermit Kingdom. Coupled with their nuclear capabilities, the money from this find will make North Korea a dangerous force on the world stage.
There’s just one more step needed to complete this perfect plan…the elimination of the president of the United States.
ISBN:2147483647
Author:Mark Greaney
Reckless
Once upon a time, Tracy Whitney was one of the best thieves in the business. Then she settled down and had a child—a beautiful, bright, mischievous boy who was the center of her life. Tracy planned to spend the rest of her days quietly, living anonymously deep in the stunning Colorado mountains, devoted to raising her son. But tragedy forces her to face her greatest nightmare. Now, with nothing left to protect, this superb con artist, jewel thief, computer wizard, and cat burglar returns to the hunt, more dangerous, ruthless, and reckless than ever. The world faces a new terror threat from Group 99, a diverse collection of global hackers intent on the collapse of capitalism and private wealth and the creation of a new world order. When the group turns to violence—kidnapping an American investigative journalist, shooting a British military hostage, and blowing up an international industrialist—the mysterious woman pulling their strings, a wily and wealthy American known only as Althea, becomes the CIA’s most sought criminal. But their only hope of finding her is a woman with a dark and dangerous past of her own. A woman who has also successfully evaded detection by the authorities around the world: Tracy. Convinced that Althea is behind the deadly act that shattered her life, Tracy sets out on a global hunt to flush out her prey. But as she soon discovers, the truth is as elusive as her target. Hampered by corruption, lies, and enemies masked as allies, Tracy will be pushed to the brink, where she must face her darkest demons. All of her experience tells Tracy that the answers are right in front of her—if only she can look at the clues in the right way. Propelled by an unquenchable thirst for revenge, and with the fate of so many resting in her hands, just how reckless will Tracy become when she has nothing left to lose? An addictive tale of espionage, mystery, passion, greed, betrayal, and vengeance that takes you from the beautiful Rocky Mountains to Europe’s oldest and grandest cities, filled with a cast of intriguing characters both new and familiar, Sidney Sheldon’s Reckless is a glamorous thrill ride that will leave you breathless until its shocking end."
ISBN:2147483647
Author:Sidney Sheldon, Tilly Bagshawe
Diary of a Wimpy Kid:The Third Wheel
Love is in the air—but what does that mean for Greg Heffley? A Valentine's Day dance at Greg's middle school has turned his world upside down. As Greg scrambles to find a date, he's worried he'll be left out in the cold on the big night. His best friend, Rowley, doesn't have any prospects either, but that's a small consolation.
An unexpected twist gives Greg a partner for the dance and leaves Rowley the odd man out. But a lot can happen in one night, and in the end, you never know who's going to be lucky in love."
ISBN:141348568
Author:KINNEY JEFF
Encyclopedia of Gardening
Brief summary
Fully revised and updated edition of the world's finest and most authoritative source of gardening advice, from the experts at the RHS
Marking 20 years since first publication, the updated edition of the RHS Encyclopedia of Gardening is the classic reference for keen gardeners. Packed with unrivalled gardening advice you'll find guidance and step-by-steps on everything from pruning to propagation. Plus new topics reflect current trends including how to grow fruit and vegetables in containers and green roofs.
Whatever you’re level of skill in the great outdoors, expert tips and guidance from Editor Christopher Brickell and a team of specialist contributors, the RHS Encyclopedia of Gardening will help you create and keep your garden perfect all year round.
ISBN:9781409383949
Author:Christopher Brickell
Piano Manual Buying Using and Maintaining a Piano by John Bishop and Graham Barker
Brief Summary
Haynes manuals are now being published on a wide range of subjects, including musical instruments – and here comes coverage of one of the most popular and versatile instruments of all. This manual explains the essentials of buying a piano before moving on to the meat of the book – the care and maintenance of a piano.
A trouble-shooting section explains how to check condition and diagnose common piano ailments, and then three maintenance chapters follow, detailing different levels.
The ‘easy’ section covers routine tasks that anyone can and should do; ‘moderate’ looks at maintenance and repair that someone with good DIY skills can achieve; and ‘advanced’ covers work that is usually best left to professionals but that it’s nonetheless good to know about.
ISBN:9781844254859
Author:John Bishop and Graham Barker
Why Nations Fail by Daron Acemoglu and James A. Robinson
Brilliant and engagingly written, Why Nations Fail answers the question that has stumped the experts for centuries: Why are some nations rich and others poor, divided by wealth and poverty, health and sickness, food and famine? Is it culture, the weather, geography?
Perhaps ignorance of what the right policies are? Simply, no. None of these factors is either definitive or destiny. Otherwise, how to explain why Botswana has become one of the fastest growing countries in the world, while other African nations, such as Zimbabwe, the Congo, and Sierra Leone, are mired in poverty and violence?
Daron Acemoglu and James Robinson conclusively show that it is man-made political and economic institutions that underlie economic success (or lack of it). Korea, to take just one of their fascinating examples, is a remarkably homogeneous nation, yet the people of North Korea are among the poorest on earth while their brothers and sisters in South Korea are among the richest. The south forged a society that created incentives, rewarded innovation, and allowed everyone to participate in economic opportunities.
The economic success thus spurred was sustained because the government became accountable and responsive to citizens and the great mass of people. Sadly, the people of the north have endured decades of famine, political repression, and very different economic institutions—with no end in sight. The differences between the Koreas is due to the politics that created these completely different institutional trajectories.
Based on fifteen years of original research Acemoglu and Robinson marshall extraordinary historical evidence from the Roman Empire, the Mayan city-states, medieval Venice, the Soviet Union, Latin America, England, Europe, the United States, and Africa to build a new theory of political economy with great relevance for the big questions of today, including: - China has built an authoritarian growth machine.
Will it continue to grow at such high speed and overwhelm the West? - Are America’s best days behind it? Are we moving from a virtuous circle in which efforts by elites to aggrandize power are resisted to a vicious one that enriches and empowers a small minority? - What is the most effective way to help move billions of people from the rut of poverty to prosperity?
More philanthropy from the wealthy nations of the West? Or learning the hard-won lessons of Acemoglu and Robinson’s breakthrough ideas on the interplay between inclusive political and economic institutions? Why Nations Fail will change the way you look at—and understand—the world."
Wattsup Magazine Hard Cover
Brief Summary
Watts up magazine is East Africa’s newest and only communication tool for the energy industry; a thought-leading, energy lifestyle magazine, developed to help the industry answer some of the critical questions it is currently grappling with.
It is a bimonthly Magazine with topics covered as such renewables, waste-to-energy, future fuels, electric vehicles, smart energy, energy efficiency, new technology, energy security and more. We target to engage consumers by breaking down energy issues into simple to understand stories thus making a topic perceived to be relatively complex and boring interesting and actionable.
• The Magazine highlights what organizations are doing across board to ease on matters impacting the communities.
• We cover the wholes spectrum of Oil and Gas, upstream and downstream, from energy generation, source, transmission, distribution and retail in renewables, wind, solar, storage, hydro, gas and smart energy.
• The magazine offers you a chance to speak to your core customers in a language they understand and take action.
Insurgent
One choice can transform you—or it can destroy you. But every choice has consequences, and as unrest surges in the factions all around her, Tris Prior must continue trying to save those she loves—and herself—while grappling with haunting questions of grief and forgiveness, identity and loyalty, politics and love.
Tris's initiation day should have been marked by celebration and victory with her chosen faction; instead, the day ended with unspeakable horrors. War now looms as conflict between the factions and their ideologies grows. And in times of war, sides must be chosen, secrets will emerge, and choices will become even more irrevocable—and even more powerful.
Transformed by her own decisions but also by haunting grief and guilt, radical new discoveries, and shifting relationships, Tris must fully embrace her Divergence, even if she does not know what she may lose by doing so. New York Times bestselling author Veronica Roth's much-anticipated second book of the dystopian DIVERGENT series is another intoxicating thrill ride of a story, rich with hallmark twists, heartbreaks, romance, and powerful insights about human nature.""
ISBN:7442928
Author:Veronica Roth
DIARY OF A WIMPY KID DOG DAYS
t's summer vacation, the weather's great, and all the kids are having fun outside. So where's Greg Heffley? Inside his house, playing video games with the shades drawn.
Greg, a self-confessed "indoor person," is living out his ultimate summer fantasy: no responsibilities and no rules. But Greg's mom has a different vision for an ideal summer . . . one packed with outdoor activities and "family togetherness."
Whose vision will win out? Or will a new addition to the Heffley family change everything?
ISBN:141331973
Author:KINNEY JEFF
The Boy in the Striped Pyjamas by John Boyne
Berlin 1942
When Bruno returns home from school one day, he discovers that his belongings are being packed in crates. His father has received a promotion and the family must move from their home to a new house far far away, where there is no one to play with and nothing to do.
A tall fence running alongside stretches as far as the eye can see and cuts him off from the strange people he can see in the distance.
But Bruno longs to be an explorer and decides that there must be more to this desolate new place than meets the eye. While exploring his new environment, he meets another boy whose life and circumstances are very different to his own, and their meeting results in a friendship that has devastating consequences.
DIARY OF A WIMPY KID: RODRICK RULES
Secrets have a way of getting out, especially when a diary is involved.
Whatever you do, don't ask Greg Heffley how he spent his summer vacation, because he definitely doesn't want to talk about it.
As Greg enters the new school year, he's eager to put the past three months behind him . . . and one event in particular.
Unfortunately for Greg, his older brother, Rodrick, knows all about the incident Greg wants to keep under wraps. But secrets have a way of getting out . . . especially when a diary is involved.
Diary of a Wimpy Kid: Rodrick Rules chronicles Greg's attempts to navigate the hazards of middle school, impress the girls, steer clear of the school talent show, and most important, keep his secret safe.
ISBN:141324913
Author:KINNEY JEFF
How To Write
Are you sometimes unsure of how to write a business letter or a social note? Do you come up blank when you have to compose a press release, a complaint, a request for a credit check, or a wedding invitation?
Now there’s help. Every form of written correspondence has its own protocol, and this authoritative yet easy-to-use reference book presents the best advice on writing all of them.
How to Write It includes models and advice for virtually any situation, ranging from direct-mail pieces to party invitations, resumes to collection letters, proposals to notes of congratulation, product orders to thank-you notes. Your complete guide to everything you need to write, this indispensable volume also includes:
A time-saving compendium of over 250 samples that can be used as templates to suit any situation.
Grammar and punctuation guides
An appendix on bias-free language for the new millennium
How to adapt traditional forms of communication
to e-mail and the Internet without losing any clarity of expression.
Forms of address for everyone from your next-door neighbor to royalty.
How to Write It deals with every type of letter and document, from the ones we enjoy writing to the ones we dread. Indexed for immediate answers, this quick-reference guide is an invaluable tool for every home, business, or classroom writer.
ISBN:1607740322
Author:LAMB SANDRA E.
DIARY OF A WIMPY KID CABIN FEVER
The authorities are closing in, but when a surprise blizzard hits, the Heffley family is trapped indoors. Greg knows that when the snow melts he's going to have to face the music, but could any punishment be worse than being stuck inside with your family for the holidays?
ISBN:141343006
Author:KINNEY JEFF
DIARY OF A WIMPY KID
It's a new school year, and Greg Heffley finds himself thrust into middle school, where undersized weaklings share the hallways with kids who are taller, meaner, and already shaving. The hazards of growing up before you're ready are uniquely revealed through words and drawings as Greg records them in his diary.
In book one of this debut series, Greg is happy to have Rowley, his sidekick, along for the ride. But when Rowley's star starts to rise, Greg tries to use his best friend's newfound popularity to his own advantage, kicking off a chain of events that will test their friendship in hilarious fashion.
ISBN:141324906
Author:KINNEY JEFF