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I had no idea GirlOnline would take off the way it has – I can’t believe I now have 5432 followers, thanks so much! – and the thought of opening up to you all about this is terrifying, but here goes…Penny has a secret.Under the alias GirlOnline, she blogs about school dramas, boys, her mad, whirlwind family – and the panic attacks she’s suffered from lately. When things go from bad to worse, her family whisks her away to New York, where she meets the gorgeous, guitar-strumming Noah. Suddenly Penny is falling in love – and capturing every moment of it on her blog.But Noah has a secret too. One that threatens to ruin Penny’s cover – and her closest friendship – forever.
ISBN:2147483647
Author:Zoe Sugg, Siobhan Curham
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Switch
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.
In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:
The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service
In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
ISBN:2147483647
Author:Chip Heath, Dan Heath
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